|Human Hair Extensions|
|Brazilian & Peruvian Hair|
|Nioxin Hair Systems|
|Renbow Hair Dye|
|Lusters YOU range|
|Fair and White|
|Soft Sheen Carson|
|GHD cleanse and nourish|
|About Us This web site is owned and operated by Trendsetters Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.|
Our Contact details:
87 Above Bar Street
Company Registration Address:
30A Bedford Place
Email: email@example.com or firstname.lastname@example.org
Telephone Number: 02380 338 200
Company number: <808118245>
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept card payments.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling <All purchases under £50.00 will have a delivery charge of £5.00|
All purchases over £50.00 will have a delivery charge of £12.00
All purchases over £500.00 will be delivered carriage free.
Smaller items will be sent First Class Royal mail post.
Larger items will be sent by a next day courier.
For courier items, you will need to be availble to sign for the package. You can give us a work address if you are not confident of being at home to sign for the item.
|Delivery Schedule We deliver your order right away. We will normally send your order to you in <2> business days. |
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our payment service provider. They are not held in clear text on any web site.|
Worldpay process all our trancastions through their secure online system.
|Guarantee All items come with a 12 month manufacturer's guarantee.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02380 338200 or write to us at |
Our Contact details:
87 Above bar Street
Telephone number: +44 (0) 2380 338 200
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
|Remittance Terms Orders taken through our online shop are accepted on the basis of orders being paid for by debit or credit card online at the time of purchase. All sales are made in Pounds Sterling - GBP.|